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Careers

Merchant Success

Gurugram

Position

Associate

Location

Gurugram

No. of Openings

1

Department

Business Development

Skills

Communication Presentations Customer Success Growth Strategies Negotiation

About the job

The role of a Merchant success associate is primarily to ensure technology adaptation at the brand level. They are responsible for driving training programme for the store team . We are looking for someone who is extremely confident , enthusiastic and determined to help sales team achieve its sales target.


What will you do at ShopIQ?


  • Onboarding and training of the Brand Stores.
  • Conducting and managing Inductions, Products & Process Training
  • Build annual training program and prepare feedback and assessment sessions
  • Implement new activation at the stores for brand
  • Design and develop marketing strategies to increase business.
  • Monitor and evaluate training programs effectiveness
  • Regularly evaluate ongoing training to ensure the smooth functioning of Stay abreast of the new trends and tools in the retail industry
  • Interact regularly with the Brand store team, ASM, RM and Ops Head to plan growth strategies
  • Responsible for the business growth for the sales team
  • Review existing training material to determine appropriate
  • Ensure content delivery is practiced and fluent
  • Modify or create materials and manual to meet specific training needs
  • Drive training program that includes web based seminars, printed manuals, training videos

Qualifications

  • Should be a Graduate (any discipline), 1 year of work experience in Retail / Sales / Strategy / Marketing is a must.
  • Good influencing and negotiation skills
  • Professional communication skills including speaking, networking, presenting and writing
  • Prior relevant experience as training or in sales as salesperson, with ability to demonstrate clear ROI from the training delivered
  • Comfortable with traveling across the country