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A single platform to manage enterprise commerce

From technical account management, controlled feature releases and industry-leading SLAs, we give enterprise commerce brands and large distributed teams the tools and capabilities they need to scale compliant personalised experiences reliably, efficiently,and securely.

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Access a breadth of enterprise functionality in our intelligent Commerce Platform

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Make Smarter Decisions with Real-Time Data

Harness the power of real-time analytics to make informed, data-driven decisions that optimize your commerce strategy. ShopIQ's insights help you stay ahead of trends, improve operational efficiency, and drive business growth effortlessly.

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Deliver Uniquely Tailored Shopping Experiences

Use advanced AI to deliver highly personalized shopping experiences that resonate with each customer. Boost engagement, enhance customer satisfaction, and significantly increase conversion rates with precision-targeted recommendations and offers.

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Streamline Operations with All-in-One Efficiency

Data control tools within ShopIQ allow you to configure what personal data (types) will be processed and stored to produce personalisation features. Merchants can access customer data removal tools to permanently remove personal data if needed and/or requested by your customers.

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Built for operational efficiency

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Built for scale, speed & agility

With an intuitive single platform for all commerce experience needs, you can reduce time to value, scale campaign execution with operational independence, and do more with fewer people through automation and scalable AI.

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Pick the implementation that suits you

We offer customisable implementation methods that best fit your business needs. Implement ShopIQ via an extension to your ecommerce store for out-of-the-box readiness or opt for custom PWA/SPA implementation via session and/or REST API, or go headless via GraphQL with a response time under 1 millisecond that guarantees speed and efficiency.

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Streamlined workflows for distributed teams

Optimize daily operations by automating manual and repetitive tasks while streamlining decision-making and execution. Freeing up valuable time for teams with scalable AI allows them to concentrate on piloting their commerce experience strategies.

Ready to scale scale

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Headless and composable commerce ready

Our iCP is compatible with both Shopify Hydrogen and custom headless builds and is ready to support a composable front end with personalisation micro-services, giving you complete control over the experience customers see.

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Multi-language support and localized campaigns

Our iCP enables clients with a global presence to implement market-specific campaigns tailored to each region they operate in including multi-currency, multi-language campaigns, and localized recommendations for all whether through our Shopify Markets integration or natively. We’re also a multilingual company and offer customer support in most languages.

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Open connectivity, integrations & APIs

Our iCP is built with open connectivity in mind. We integrate with all major commerce platforms and 100s of technologies through native integration and APIs. Built for scale, we can support your tech stack needs. Explore APIs in our developer portal.

ShopIQ-powered enterprise commerce experiences

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Personalized Search

“We worked closely with Nosto to determine our look and feel, and the client management is off the charts. Overall, it took less than a month to get Search up. That, and there wasn’t any und

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Product Recommendations

“We always find Nosto to be far more intuitive to our needs and proactive. Our Customer Success Manager comes to us with ideas and we always have confidence in them.”

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User-Generated Content

“We run Family Packages every year, but this year we used UGC images… in our 2019 campaign and saw 4.5 times higher revenue. We strongly believe the use of UGC images in our marketing collat

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Book a demo with our iCP team

make all your commerce experiences personalized and memorable. Book a demo with our commerce team today and see how we can help.

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We produce lots of intelligent commerce content, run great events, and send subscribers useful iCP tips and tricks. If you want in on all that, feel free to sign up!

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Legal Entity: CFT Retail Tech Private Limited

CIN: U62011RJ2024PTC095306

DPIIT Certificate: DIPP176661

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